Nestmate Health — The OS of Care Continuity

Nestmate Health is a healthcare coordination platform that connects patients, providers, and care coordinators through intelligent referral management, seamless appointment booking, and AI-powered care coordination. The platform serves patients looking for specialists, primary care providers managing referrals, care coordinators closing the loop on follow-up care, and medical practices growing their networks.

For Patients

Search for healthcare providers by specialty, insurance plan, and location. View real-time availability and book appointments online — often with same-week or next-day slots. After your visit, receive AI-summarized care instructions and stay connected with your care team through the patient portal.

• Find a provider — filter by specialty, insurance, city, or availability
• Book an appointment online — no phone calls required
• Track referrals — know exactly where your referral stands at every step
• Access health education and AI-powered care guidance in the patient portal
• Receive post-discharge follow-up scheduling automatically

For Providers and Practices

Nestmate Health helps physician practices receive and manage referrals in one place, coordinate care across their patient population, and offer online appointment booking with real-time availability. Practices can join the network, list their providers, and connect with referring physicians through a structured closed-loop referral system.

• Receive structured referrals with patient demographics and insurance details pre-populated
• Manage appointment availability and accept bookings without phone tag
• Return consult notes to referring PCPs through an audited workflow
• Access AI-powered tools to draft notes, summarize cases, and escalate overdue referrals
• Apply to join as a provider — 2–3 business day review

For Care Coordinators

Care coordinators on the Nestmate platform work alongside MATE, an AI care-coordination agent that drafts referral notes, summarizes clinical context for receiving specialists, and flags overdue cases for escalation. Coordinators retain full control; MATE handles the time-consuming paperwork.

• Manage a live referral pipeline across your entire patient population
• Receive auto-escalation alerts for referrals stalled past their SLA
• Run post-discharge follow-up workflows with automated patient outreach
• Access drive-time maps and triangulation tools to find the closest available specialist

AI Agents Built Into the Platform

Five specialized AI agents work across the care continuum — provider search, care coordination, patient education, referral intake, and scheduling — all HIPAA-compliant and designed to augment, not replace, clinical teams. Learn how AI agents power Nestmate Health.

Care Continuity Metrics

The platform is built to AHRQ's definition of care coordination and CMS's referral-loop closure standard. Practices on Nestmate Health have achieved an 85% reduction in lost referrals, a 1–2 week average time to scheduled appointment, and a 4.9-star average provider rating. See full methodology and outcomes data.

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